About Us

Jeff Russell is the Founder and Executive Chairman of Jitasa (formerly Easy Office), a certified B-Corporation providing finance and accounting services to non-profits nationwide. Previously, Jeff worked at Accenture as a business process outsourcing advisor and consultant for Fortune 500 companies, and at PACCESS, a supply chain services company, overseeing their Asian operations from his office in Bangkok.

Jeff is active in many non-profits, including as a Founding Partner for Idaho Social Venture Partners. His two children, Ty and Lucy, enjoy eating Idaho's fine potatoes and skiing on its snowy slopes.

Jeff is a Georgia Tech Industrial Engineer and holds a Master of Business Administration degree from Yale University.

James started with Jitasa in 2011 to launch and oversee the Thailand office. With over 25 years of nonprofit experience, he has worked for nonprofits on three continents (Africa, Asia, and North America), focusing on accounting, finance, and development. Having worked for a range of nonprofits throughout his career, James brings his extensive experience and passion to support our clients to work with him each day. He holds a BA in Business Accounting & Finance from Bethel University (MN), as well as an MBA from Indiana University’s Kelley School of Business.

James lives out the spirit of serving others by committing to social justice issues, improving the environment, and developing the next generation of leaders.

Mary brings over 20 years of accounting experience to Jitasa. Mary spent 14 years working on direct accounting and bookkeeping for a nonprofit in the Washington, D.C. area. Her knowledge allows her to teach others accounting best practices. She is also a Quickbooks expert who is comfortable with cost accounting, producing financial statements, and more. She holds a BS in Accounting from the University of Maryland.

Mary lives out the spirit of serving others by teaching new generations of accountants.

Steve has over 25 years of Fortune 500 sales and global account management experience. He has a strong background in developing outsourcing solutions for clients in the healthcare, technology, and pharmaceutical / biotech industries. Steve holds a BA degree in Corporate Finance from California State University, Fullerton.

Steve lives out the spirit of serving others as a board member for a number of nonprofit organizations, Steve understands the critical importance of driving efficiency in nonprofit business and operational management.

Jessica has been with Jitasa since November 2021, after working with different NGOs. She holds a technical degree in accounting and a degree in Public Administration from the University of Costa Rica. Currently, She is in the final stages of completing her MBA with an emphasis in Social Management. At Jitasa, she began as an Accounting Supervisor, transitioned to a GAM role, and now serve as Director of Accounting Services for Costa Rica, where she highly enjoys working with our teams, helping them grow through training and support.

In her free time, she loves spending quality moments with her family, traveling, and discovering new places and cultures.

Don has been with Jitasa since 2013, starting as a financial analyst and working his way up to Co-CEO. He joined the Jitasa team after earning his MBA from Boise State University and many years of experience as a business and budget development consultant for various companies in the Boise area. Don recently became an accredited Certified Management Accountant.

In his free time, you’ll either find Don in the mountains or hanging out with his family. He lives out the spirit of serving others by increasing awareness about food preparation for those with severe food allergies.

Christian has been with Jitasa since the summer of 2010. It was his first ‘real job’ and he’s never left. He currently works as the Vice President of Sales. Previously, Christian was the General Manager of Bookkeeping and Accounting Services, supervising a team of accountants that deliver services to our 1,000+ non-profit clients.

In his spare time, Christian enjoys basking in the great outdoors, playing with his horses and dogs on his little piece of land, and indulging in his passion for the drums. He has also served as Treasurer for the Idaho Diaper Bank, which helps provide diapers to families in need at little to no cost.

Pitchyakarn joined Jitasa in 2011 to help launch the Bangkok office and now serves as the Director of the Global Delivery Team. Over the years, she has played a key role in building new teams for Jitasa’s expanding business segments. Most recently, she has helped to support and mentor Jitasa’s staff in a new office location. Prior to Jitasa, Pitchyakarn worked within EY (formerly Ernst & Young) transaction advisory services, specializing in merger & acquisitions and auditing. She holds a bachelor’s degree in Business Administration from Assumption University in Bangkok and a Master’s of Science in Financial Management from the University of Exeter, United Kingdom.

A lifelong learner, Pitchyakarn enjoys taking on new challenges that enhance services to our clients.

Jasmina has been with Jitasa since April 2015 and played a key role in launching the Sarajevo office. She holds a Bachelor of Business Administration and Finance degree from The College of Idaho. Before joining Jitasa, Jasmina has worked in business development for a nonprofit program with a focus on low-income entrepreneurs, in supervising management for a Fortune 500 company, and volunteered in numerous international and local nonprofit organizations. Jasmina joined Jitasa after an internship with Ernst & Young.

Jasmina is driven by a desire to help, inspire, and develop others using her experience in nonprofit accounting and leadership.

Aina joined Jitasa in May 2018 as an Accounting Associate and has steadily advanced to her current role as Director of Accounting Services. She holds a Bachelor of Science in Accounting Technology and has consistently honed her skills, showcasing a strong blend of technical expertise and leadership skills. Aina is deeply passionate about mentoring new hires, helping them build a solid foundation for success, and she has played a pivotal role in driving Jitasa’s growth in the Philippines.

Outside of work, Aina enjoys traveling and spending quality time with her family and friends. She is also actively involved in community and church volunteer work, demonstrating her commitment to serving others.

Igor is the Founder and Managing Director of Jitasa Sarajevo and has been with Jitasa since 2013. He graduated from the United World College in Mostar in 2009. Later that year, he moved to Caldwell, ID where he attended The College of Idaho until 2013, graduating with honors in Business Administration. After graduation, he began his professional career as an accountant at Jitasa in Boise, ID. Shortly upon return to his hometown Sarajevo in 2014, he continued working for Jitasa and in early 2016 launched the Jitasa Sarajevo office. Jitasa Sarajevo now employs over 100 amazing people in a country with one of the highest youth unemployment rates in Europe and is one of the fastest growing companies in Bosnia.

Igor is passionate about building things greater than himself and building a peaceful and sustainable future. Additionally, he is passionate about raising a baby boy Filip who was born in the era of Covid.

Ashley started working with Jitasa in February of 2012 as an accounting representative and worked her way up to Director of Accounting for the Boy Scouts division. She graduated from Boise State University with a Bachelors of Business Administration and a Masters of Science in Accountancy. During her tenure at Jitasa she received her AICPA Not-For-Profit II certification.

Outside of Jitasa, Ashley volunteers for The National MS Society and The Idaho Shakespeare Festival. An avid reader and lover of the arts, you’ll find Ashley with a good book, watching live music or theatre, or spending time with her friends and family at the softball fields.

Brock has been with Jitasa for over 9 years, starting as an accounting representative and working his way up to Director of Client Services. As Director of Client Services, he oversees Jitasa’s client engagements and US based accounting teams. Brock holds a BS in Finance from The University of Idaho along with various nonprofit certifications from the AICPA.

In his free time, Brock is an avid outdoorsman and loves spending time with his wife and three children. He lives out the spirit of serving others by volunteering with various schools and nonprofits in his community.

Merima lives her spirit of serving nonprofits with Jitasa since 2016. She was among the first Sarajevo office employees and has helped set the company for successful growth ever since. With a Bachelor’s Degree in Financial Management and Master’s in Organizational Management from the University of Sarajevo, she is well equipped to support startup and mid-sized nonprofits in their exciting process of growth. Merima is a powerful force in the workplace and uses her tireless energy to encourage others to work hard and succeed. She stands in an awe of her remarkable team, working from across the Globe towards a common goal - contributing to success of our clients.

Merima is inspired by desire to unlock potential in others and help them advance in whatever they do. Her spare time is reserved for enjoying the great company of her friends & family, basking in the sun or cycling.

Jon Osterburg has been with Jitasa since the summer of 2010. Driven by the opportunity to pursue excellence within an organization and support the nonprofit sector Jon has found Jitasa to be the perfect fit for his career supporting hundreds of nonprofits over the last decade.

Away from work Jon enjoy spending time with his family and friends, hiking, golfing, and experiencing new locations.

Molly joined Jitasa in 2012 after earning her BBA in Accountancy at Boise State University. She later completed an AICPA certification in Not-For-Profit Accounting. Molly began as an entry level associate, then managed the “Groundswell” segment of clients for about seven years. During this time, she worked with hundreds of small and start-up nonprofits. She transitioned to the Director of Accounting Services, where she assists in everything from new hire data entry training, to creating standardized internal training content, to utilizing her vast breadth of experience in problem solving and applying complex accounting concepts.

Outside of Jitasa, Molly is an active volunteer and board member. She serves on the board of directors for a nonprofit aquarium, TEDxBoise, and a Swiss-Bavarian cultural festival called “Alpenfest”. She also enjoys hiking, baking, playing tennis, and traveling.

David has been with Jitasa since 2013, starting as an Accounting Associate and navigating his way through various departments, including oversight of the training department and new client onboarding team. In late 2019 he adopted the “digital nomad” life when he was assigned to live in Bosnia & Herzegovina for a year to support our Sarajevo office. From there he moved on to Serbia, then Croatia, and finally settled in San Jose, Costa Rica where he’s played a key role in launching our Costa Rica office, of which he currently oversees as the Managing Director. David holds a BA degree in Finance from Boise State University.

In his free time, you’ll find David in the gym, watching movies, or traveling with his family. He lives out the spirit of serving others by finding new volunteer opportunities in the countries he visits and lives.

Katie has been with Jitasa since Fall of 2019 after graduating from the University of Pikeville with her Bachelor's in Accounting and Master's in Business Management. She started as an Accounting Representative and gradually moved up into Client Delivery Specialist before transitioning into a Group Accounting Manager role, meanwhile obtaining the AICPA Not-For-Profit II certification.  Katie currently resides as the Director of Accounting Services for our United States offices and enjoys working closely with staff to help them reach their career goals.

In her free time, you'll find Katie on the bowling lanes, bowling local and regional tournaments all over the Northwest.

Bobby joined Jitasa in 2023 as the company's Director of Learning & Development. He has spent the past 10+ years managing teams and training managers. During that time, he's built onboarding and L&D programs at multiple startups and SMBs, led teams through hypergrowth as well as layoffs, and trained 100+ managers and executives. Bobby has a BA degree from The College of Idaho and an MBA from Willamette University.

In his free time, Bobby is a total book nerd who reads 70+ books per year. His articles about leadership, personal development, and communication have been published in over a dozen publications as well as his website, BobbyPowers.com.

Micah joined Jitasa in 2018 after graduating from Boise State University with a business degree and a specialization in Organizational Communication. She began her career as an investment accountant before starting at Jitasa where she gained a deep understanding of the Nonprofit accounting processes. Recognizing a growing need in training and development, Micah temporarily relocated to Costa Rica when the office opened to help recruit and train new hires. Her work quickly expanded into building onboarding and recruiting programs for Jitasa’s other offices. She further developed her expertise through coursework from UC Santa Barbara in Human Resources Management, and now serves as Director of Recruiting and Employee Onboarding, overseeing recruiting and onboarding initiatives across Jitasa’s global offices.

In her free time, Micah can be found hiking around the Pacific Northwest, reading voraciously in any genre—from business to beach reads—and putting her fledgling French to questionable use on her travels.

Nicole Duggins serves as Jitasa’s Director of New Client Onboarding, bringing a strong foundation in accounting and a passion for creating an exceptional experience for every new organization that partners with Jitasa. A native of the Boston, MA area, Nicole earned both her undergraduate and master’s degrees in Accounting from the College of Charleston before spending nearly a decade in public accounting. She joined Jitasa after almost 10 years in the field, developing deep expertise in client service, financial operations, and process excellence. Nicole is dedicated to making each client’s onboarding journey smooth, supportive, and successful, ensuring they feel confident and well cared for from day one.

Outside of work, Nicole enjoys spending time with her husband and children, volunteering as Treasurer of her kids’ PTA, and making magical memories on trips to Disney World.

Tiffany joined Jitasa in 2016 after beginning her career in the for-profit healthcare sector. Even then, she found herself drawn to mission-driven work. She was often reminded, “we’re not a nonprofit!”, which ultimately clarified where she truly wanted to be. Today, Tiffany serves as the Director of Accounting Services, where she’s passionate about supporting Jitasa’s employees in reaching their career goals and building meaningful, trusted partnerships with clients.

Outside of Jitasa, Tiffany is either planning her next trip to the Oregon Coast (or she's at the Oregon Coast). She enjoys live music, connecting with friends, and trying new workout classes.

Maria (or Mafer, as everyone calls her) joined Jitasa in 2021 as an Accounting Representative. Since then, she has held roles across Client Delivery, Client Onboarding, and Operations. She studied Law before transitioning into Accounting, and was one of the first three employees hired for Jitasa’s Costa Rica office.

Mafer is passionate about helping people succeed and creating opportunities for others to build careers with purpose. Having experienced that support herself throughout her career at Jitasa, she enjoys helping others discover what they’re capable of. She’s also a natural problem solver and tends to focus on finding a way forward when challenges come up.

Outside of Jitasa, Mafer enjoys spending time with her family, catching up with friends, and traveling. She also has a love for astrology and is known for making completely unqualified astro-takes.